Frequently Asked Questions
What platforms do you offer sessions on?
We offer telephone, video, and in-person sessions.
How long are the sessions?
Depending on the counsellor you choose to see, we have 30, 50, or 80-minute sessions.
What kind of therapies do you offer?
Please refer to our Therapeutic Approaches page.
What therapy(ies) would be right for me?
We use a customized approach for every client, which may include one therapy or a mix of modalities. This process makes it client-oriented and is inclusive of your input of what you feel like you need at this time.
How many sessions does it take?
It really depends on the goals that you come to therapy with. It may be a one-time Solution-Based Therapy session, or it can be an ongoing process taking weeks, months, or longer. We recommend that you work with your practitioner to establish a timeline with reasonable expectations.
Is everything I share confidential?
Client confidentiality is extremely important to us, everything you share will remain between you, your practitioner, and the clinic. With that said, we are bound legally to break confidentiality for if there is imminent and immediate harm indicated to yourself, someone else, or a child, or in the uncommon situation when disclosure is called upon by a court judge; no other exceptions.
Can you diagnose me or prescribe medication?
Diagnostics are out of our scope of practice. While we may be able to offer insight on your symptoms, all diagnostic assessments, diagnosis, and medication prescription are done by medical doctors (i.e. Family Physicians or Psychiatrists).
What are your rates?
We offer affordable rates well within the industry standard, as defined by the BC Association of Clinical Counsellors. Please see our booking page for the most updated rates.
Are your services covered by insurance?
Our services are covered by most extended health insurances. To ensure you are covered, please check that you are covered for services with the designation of your chosen counsellor (i.e. Registered Social Workers, Registered Clinical Counsellors).
Do you do direct billing?
As with most counselling clinics, all of our clients pay upfront and are responsible to submit their receipt for reimbursement.
Do you offer sliding-scale?
Some of our counsellors do. Please inquire during your free consultation or before your first session.
What is your rescheduling or cancellation policy?
Your session time is reserved for you; please provide us with at least 24-hours’ notice for rescheduling or cancellation to avoid a fee. Late cancellations can be charged up to 50% of original session fee and no-shows can be charged up to 100%, depending on circumstances.
Online Counselling
No matter where you are in British Columbia (BC), you can access professional online therapy from the comfort of your home.
Direct Counselling
In-person therapy sessions available in Coquitlam, BC, and surrounding areas including Port Moody, Port Coquitlam, and Surrey.
Quiet Strength Counselling Coquitlam